Support Center

🔑 How do I get API keys for OpenAI and Replicate?

OpenAI: Visit platform.openai.com/api-keys to create a new API key. Make sure you have billing set up and GPT-5 access enabled.

Replicate: Visit replicate.com/account/api-tokens to create a new API token. Add billing to your Replicate account.

💰 How much do API calls cost?

API costs depend on your usage with OpenAI and Replicate. Check your API provider's pricing pages for current rates. Most users find the costs very affordable for the value received. We also offer managed API plans with flat monthly pricing where we handle all API costs for you - contact support for details.

🔗 How do I connect to GoHighLevel?

Install the app from the GHL Marketplace, then authorize the connection. Generate social media content from any article, download the CSV file, and import it into GHL's Social Planner. See our Setup Guide for detailed instructions.

📝 Can I edit articles before publishing?

Yes! All articles are displayed in the dashboard where you can review them. For WordPress publishing, articles are posted as drafts by default, allowing you to edit them in WordPress before making them live.

🌐 Do I need a WordPress site?

No, WordPress is optional. You can use the platform to generate articles and social media content without WordPress. However, if you want one-click publishing, you'll need to install our free WordPress plugin.

👥 Can agencies use this for multiple clients?

Absolutely! Install the app from the GHL Marketplace to your agency account, then deploy it to sub-accounts. Each client gets their own article library and settings. Configure API keys at the agency level or per sub-account.

🖼️ Who owns the generated content and images?

You do! All content and images generated through the platform belong to you. You have full commercial rights to use, modify, and publish them however you like.

⚡ How long does it take to generate an article?

Most articles are generated in 2-3 minutes, including AI writing, image generation, and formatting. Social media content generates in under 60 seconds.

🔒 Is my data secure?

Yes! All API keys are encrypted using AES-256 encryption. We never share your data with third parties. Your content is stored securely, and you can delete it at any time from your dashboard.

📊 What social media platforms are supported?

Currently: LinkedIn, Instagram, and Facebook. Each platform gets custom-formatted posts with appropriate hashtags, image sizes, and post lengths. We're adding Twitter/X, TikTok, and Threads soon.

❌ "API Key Invalid" Error

Solution: Double-check that you copied the entire API key without extra spaces. Verify your OpenAI account has billing enabled and credits available. For Replicate, ensure your account is active with billing configured.

⏱️ Article Generation Taking Too Long

Solution: Article generation typically takes 2-3 minutes. If it exceeds 5 minutes, refresh the page and check your article history. The article may have completed but the page didn't update. If the issue persists, contact support.

🖼️ Images Not Displaying

Solution: Check that your Replicate API token is valid and your account has sufficient credits. Images are generated using the SeeDream-4 model. If images fail, you'll still get the article text.

📤 WordPress Publishing Failed

Solution: Verify your WordPress plugin is installed and activated. Check that the connection key matches exactly. Ensure your WordPress site is accessible (not in maintenance mode). Your WordPress user must have "Editor" or "Administrator" role.

📱 Social Media CSV Not Working in GHL

Solution: Make sure you're using the CSV import feature in GHL's Social Planner (not the manual post creator). Verify that image URLs in the CSV are accessible. Some GHL accounts may have restrictions on CSV imports based on subscription level.